Introduction to the Omran Tal B2B Store Project
The Omran Tal Store is one of the reputable importers of digital goods in the country, operating with the goal of providing services to partners and corporate clients in a B2B format. This project, in its initial phase, included a management panel, online store website, Android application, and a special PWA application for iPhone, and gradually various features were added to better support users.
Key Objectives of the Project
- Launching a dedicated B2B store for offering products to partners
- Creating a comprehensive platform including after-sales services and online repairs
- Designing a fast, secure, and efficient management panel
- Improving user experience based on UI/UX principles and brand visual identity
- Adding support features and direct communication with customers in later phases
General Features of Phase One
UI/UX-Based Design
The design of the store was based on the principles of User Experience (UX) and User Interface (UI) to make the purchasing and order management process simple and smooth.
Responsive Design
All sections of the website and application were designed to be responsive so that users can shop without restrictions on mobile, tablet, and desktop.
Advanced Management Panel
The admin panel was created with a fast and precise design that allows store managers to fully manage products, users, and orders.
Custom Visual Identity
The design of the user interface was based on the corporate visual identity to ensure that the Omran Tal brand remains memorable for users.
Features of Phase Two of the Project
In the development phase, various features were added to the system for support and after-sales services:
- Registration and management of activation code requests
- Ticketing system for direct communication with support
- Online repair requests and management of service centers
- Registration of job positions and management of the hiring process
- Ability to request agency for new partners
- Complaint registration and follow-up system
- Survey module to measure customer satisfaction
Results and Achievements
The implementation of the Omran Tal B2B Store project was able to create a suitable platform for wholesale sales, management of after-sales services, and closer communication with customers. Custom design and the development of features such as online repairs, activation code requests, and ticketing have made this project one of the successful examples in the field of digital B2B.
Frequently Asked Questions (FAQ)
1. What kind of store is the Omran Tal Store?
It is a B2B store that specializes in offering digital products for partners and representatives.
2. What features were added in phase two?
The ability to register repair requests, activation codes, ticketing, complaints, surveys, and agency requests.
3. What features does the management panel have?
The admin panel is created with speed and excellent design, providing complete management of products and orders.
4. Is the store's design mobile-friendly?
Yes, with responsive design, it is easy to use on mobile and tablet.
5. What distinguishes Omran Tal from its competitors?
Providing ancillary services such as online repairs, activation codes, and ticketing along with B2B sales.
